LL (§ + (= ~ 1 4 one, ‘a leading insurance compat rua recently said that his objective was to cause his .compnay to give better service than his customers expect. He ‘said, “Our commitment is to ‘serv- ce, ‘excellence’ - excellence that retains customers; two, causes repeat sales; and three, attracts new customers.” "His agents practice what he & : preaches. They take older people ‘to Social S=curity offices and help them sign up. One 82-year-old woman wanted to change her “beneficiary of a small policy and her agent personally drove out in the country to see her. (Her son, a successful contractor, was so impressed he bought consider- able insurance from that agent.) That president's goals were good ones. His belief in them is 3 Ca ‘ (RRC SIA PRE WR —— The Dallas Post Common courtesy is key to successful businesses deep enough that he instills the same belief in his employees and there is no reason why his com- pany will not be successful for decades to come. It has been said that 80's began a decade of con- sumer rebellion which is continu- ing into the 90's. His company need not worry. Another company, which can be worry-free is McDonald's, a key part of the fast food business which several years ago topped 87 billion dollars. From a few thousand stores 25 years ago, this year, if the opening pace continues, McDonald's will have over 10,000 outlets in the U.S. alone. They are shooting for 20 percent share of the market. Overseas, McDonald's have close to 5,000 stores; two stores open abroad for everyone at home. Two decades ago, it was predicted the fast-food industry would soon saturate the world, but it hasn't happened. We worship time in our society. We travel, and the traditional kitchen mom is disappearing fast. Our families are different, and we eat differently. We eat out. We take out. (We drive through!) We call for home delivery when we do stay home. The end of the frantic fast food outlet growth - if any - is not yet in sight. Today's Mac's stores are only a few thousand square feet, not as big as 25 years ago. A franchisee can earn an income in six figures from annual sales of 1-1/2 mil- lion. And this, with competition only a block away. Employees range from 16 to 70, and work for minimum wages and no benefits. They greet cus- tomers sincerely and cheerfully. How come? Simple. Another example of corporate dedication to service has filtered down to | where it counts. If a customer complains he or she is treated with respect. Lis- tened to very carefully. Shown concern. APPOLOGIZED TO! More money is never requested in case of a mistake, and before the customer leaves there must be satisfaction shown. What did Confucious say?..."Customer always right!” | ELYRIA Kids summer reading club in full swing .~.By NANCY KOZEMCHAK © “The Summer Reading Club is in full swing at the Back Moun- tain: Memorial Library in the chil- dren’ s room. The American Li- brary Association and McDonald's will provide starter kits of materi- rals to libraries. The theme of the program is “Solve Mysteries— ‘Read!” The new program will show children and their families that ‘mysteries and adventures of ev- ® ery description are waiting for - -" them at the library and in books. The original artwork is done by renowned illustrator of the ma- cabre and mysterious, Edward Gorey. Children will receive their own personal’ reading logs to record the title of books they have read. ‘At the end of the program chil- dren will receive certificates in a recognition of their reading = achievements. This is an effect way to ‘hook’ children on the joys of reading and will help them to Petter use and appreciate all the resources of the library. As of this date; there are 102 children en- Fay J TreyL. Ferrohas been named pal ‘tner in the Wilkes-Barre of- fice of Parente, Randolph, .Orlando, Carey & Associates. ‘Ferro concentrates his practice on healthcare accounting, audit- ing and consulting, with a special emphasis in long term care. Prior to’ joining Parente, Randolph, he was ‘with a regional accounting firm in Washington, D.C. ». Ferro received his B.S. in ac- counting from Pennsylvania State University in 1984. He is the treasurer and a board member of the. Penn State Wilkes-Barre Alumni, a member of the Dallas Lions Club, the American and the Pennsylvania Institute of Certi- fied, Public Accountants. rolled in the program. Special activities are planned on July 19 and July 27 for participants in the program. New books at the library: “Black Lightning” by John Saul is a chill- ing novel—a gripping story of a convicted serial killer sentenced to death—and hell-bent on re- venge. For five years Seattle has been seized in the terrifying grip of a monster as black as evil itself: a sadistic serial killer who me- thodically lures his victims to grisly deaths in order to satisfy a twisted passion. A journalist has pur- sued this horrifying story like a woman obsessed. “Beach Music” by Pat Conroy tells*of ‘the ‘dark memories that haunt generations, in a story that spans South Carolina and Rome and reaches back into the unut- terable terrors of the Holocaust. Itis about Jack McCall, an Ameri- can living in Rome with his young daughter, trying tofind peace after the recent trauma of his wife's suicide. His solitude is disturbed by the appearance of his sister- - Ferro named partner in firm JEFFREY L. FERRO Ferro resides with his wife, Janie, in Trucksville. in-law, who begs him to return home; and he is launched on a journey. “Of Love and Other Dreams” by Gabriel Garcia Marquezis setina South American seaport in the colonial era, a time of viceroys and bishops, enlightened men and Inquisitors, saints, and lepers and pirates. Sierva Maria, only child of a decaying noble family, has been raised in the slaves court- yard of her father’s cobwebbed mansion while her mother suc- cumbs to fermented honey and cacao on a faraway plantation. On her 12th birthday, she is bit- ten by a dog. “To theWedding" i John Berger takes place “in the new : ‘Blirope; where iti 1 freedom moves in concert with the play of human desire. We are listening to the voices of a blind Greek ped- dler, of Gino, and of Gino's fian- cee, Ninon. We follow Ninon's mother in Bratislava, and her father in the South of France as they begin their separate jour- neys. Brinton enlists in Air Force Corilee S. Brinton, son of Mr. and Mrs. Gary Brinton of Harveys Lake, enlisted in the Air Force recently according to local Air Force recruiter T/Sgt. Randy Storrs. Upon graduation from a six- week basic training course at Lackland Air Force Base, near San Antonio, Texas. Brinton will receive technical training in me- chanicals. Brinton, a 1995 graduate of Dallas Area High School, will earn credits toward an associate de- gree in applied sciences through the Community College of the Air Force while attending basic and technical training schools. Mr. and Mrs. Edmund David Narkiewicz, Pear Tree Lane, New Goss Manor, Dallas, announce the engagement and approach- ing marriage of their daughter, Melinda Catherine to David Whittaker Esh, son of Mr. and Mrs. Ira Robert Esh, Belleville. The bride elect is the grand- daughter of Mr. and Mrs. Al- bert Leon Ray, Sweet Valley; Mary B. Narkiewicz, Shamokin; and the late Edmund Henry Narkiewicz. ; Mr. Esh is the grandson of Mr. and Mrs. Donald Frederick Whittaker, Huntington, and the late Mr. and Mrs. IraJohn Esh, Belleville. Miss Narkiewicz is a gradu- ate of Bishop Hoban High School, Wilkes-Barre and Leba- non Valley College, Annville. She graduated with High Dis- tinction with a B.S. in Elemen- tary Education, from Pennsyl- vania State University, Univer- sity Park. While attending Penn State, Miss Narkiewicz was a Dean's List student, a member of the Golden Key National Honor Society, Phi Kappa Phi National Honor Society, and Pi Lambda Theta Educationaland Professional Honor Society. She is employed as an ele- mentary teacher in the Hunt- ingdon Area School District. She is a member of the Penn- sylvania State Education Asso- ciation. Esh isa graduate ofKishaco- quilas High School, Lewistown and Lebanon Valley College, Melinda Narkiewicz, David Esh to wed MELINDA NARKIEWICZ AND DAVID ESH Dallas, PA Wednesday, July 12, 1965 “5 Et Annville, where he graduated Magna Cum Laude with a B.S. in Physics. At Lebanon Valley he was a member of the Society of Physics Students, Tau Kappa Epsilon National Social Frater- nity, Varsity Baseball and Var- sity Cross Country. Esh also graduated with Highest Distinction, witha B.S. in Nuclear Engineering, from the Pennsylvania State Univer- sity, University Park. At Penn State, he was a College of Engi- Beta ri Engineering Honor Society, Alpha Nu Sigma Nu- clear Engineering Society, Sigma Xi Scientific Research Society, and was Student Mar-_ shal of the graduation ceremo- nies. He is currently a Doctoral Candidate in Environmental Engineering, at the Pennsylva- nia State University, Univer: sity Park. The wedding will take place October 28, at Saint Theresé's Roman Catholic Church, Shav- -_ ertown. The Very Reverend - Ralph L. Martin, VF, greatunclé “+ of the bride elect, will officiate; " neering Teaching Intern and a member of the Phi Kappa Phi National Honor Society, Golden Key National Honor Society, Tau 'Thomas'Ton PROPERTY TRANSFERS The following property deeds were recorded at the Luzerne County Courthouse for the week of June 23-29. Fitch R.W. & Son Inc. to Craig A. Tupper, Lot 18, Fawn Dr., Dallas Borough, $36,384. Martin Friefeld et al to David C. Bartos, et ux, Lots 11, 12, 13 Fernbrook, Daflgee A wp., $101,000, Michael J Budick, &t A to P. tes, Lot 7-20, See Deed, Harveys Lake Bor., $1,000. Lee Sorbers, et ux, to Oloria D. Yencha, et al, 10-18 Grove St., Harveys Lake Bor., $90,000. James J. Justofin, et ux to Giaimo Salvatoro, et ux, 9.197 acres. See Deed, Jackson Twp., $13,000. George L. Ruckno, Jr. to David Fino, et ux, Jackson Twp., $5,000. Joseph Bolin to Jeffrey J. James, et ux, Lot 1, Meadowcrest, Kingston Twp., $70,000. Charles J. Rauschkolb, et ux, Sharon A. Rauschkolb, Lot 12 Genoa Lane, Kingston Twp., $36,384. William L. Guyette, to Matthew B. Shaver, Lots 89 & 10, Edge- wood, Kingston Twp., $3,500. Frederick A. Bresser, et ux, to Richard Dancheck, et ux, 2 acres, Ross Twp., $99,500. Mahler completes locksmithing course Dallas resident George Mahler has completed a course in lock- smithing and electronic security and has been awarded a diploma by the National Radio Institute of Washington, D.C. GYM PROGRAM TODDLER GYM Ages 1-2 1/2 yrs. Fun, movement, develops coordination and pre-school gymnastics skills TINY COMETS TUMBLE Ages 3 + 4 yrs. Gymnastics skills plus fitness, fine motor skills work, and creative movement. JR. COMETS TUMBLE Ages 5-8 yrs. Concentrates on gymnastics skills. Fun movement to music, plus fitness & coordination FIREWORKS ACRO SHOW TEAM 6-12 yrs., Level ll. Advance to this class to develop skills in tumbling & acrobatics, and perform. NOW PREPARING FOR THE 1995, 75™ ANNUAL MISS AMERICA PARADE! SUMMER SESSIONS START THIS WEEK! 6-8 week programs. Professional Instruction. Safety and FUN our priority. Success Oriented Offered at MAJOR PERFORMING ARTS CARVERTON RD., TRUCKSVILLE T 696-4755 J Jackson Twp. issues zoning permits Oar] Jackson Township zoning officer John Krupa issued 12 permits for nearly $250,000 in work during June. The largest projects are new homes, one valued at $122,000 built on Meadowcrest Drive by Lehman Homes, and a second valued at $65, 000, built on Newhart Road by Thomas Radici. Other large projects are an addition valued at $29,000, to be built by Robert Hall on Blueberry Hill Road and vinyl siding valued at $4, 000 to be installed by Dale Baron on a building on Rte. 29. Kingston Township issues zoning permits Kingston Township zoning officer Benjamin Gorey issued 53 permits and collected $3,709 in fees in June. The two largest items are homes built by J.A. Moreck Construction, onevalued at $145, 255at7 Maple] LeafDrive and a second at $2 50, 000 at 38 37 F n Avenue, kiki Lolissued to “Shulman, )37 Kenilworth Aventie, for | an uid pool niin at $12,000; to T. Kotchick, 25 Harris Hill Road for an enclosed porch valued at $15.000; and to Pizza Perfect, 16 Carverton Rd. for a canapy valued at $9,668. 7 Keystone Dance Clinic July 13-14,21 7 The 1995 Keystone State Dance Clinic will be held July 13, 14 and 21 at the West Side Mall in Edwardsville and will feature: nine professional dance instructors holding over 13 hours of classes on a wide variety of dance subjects. The clinic is open to all experienced dancers over the age of 12. The workshop will include master classes in ballet, tap, jazz and modern dance as well as courses on Irish Step, Middle Eastern and Native American dance. A special session on Theater dance will also be offered. Fee is $65. rng Limited Class size. For more information, call 287-7977. .. . DISCOVER DUCKLOE GC > Located in Portland, Pennsylvania 0 (Rt. 611 South, 10 miles from aT rn and be delighted by our factory discount prices. N " Our showrooms and warehouse are filled with collections of furniture and accessories from the most prestigious manufactur- ers, including Stickley, Henkel Harris, Henkel-Moore, Hickory Chair, Statton, Harden, Wright Table, Hancock & Moore, Marlow, Peoploungers, Chapman, Maitland-Smith, Wildwood, Frederick Cooper, Waterford, LaBarge, Va. Metalcrafters & Sligh Send $6.00 for our 48 page full color Windsor chair ee at Dept. T.C." P.O. BOX 427, PORTLAND, PA 18351 (Near the Scenic Delaware Water Gap).: . TELEPHONE: 717-897-6172 - Our only showroom is in Portland, PA Monday - Saturday 9-5. .«, TE SUE UAE I SP — JuLy SPECIALS — Warehouse Sale « July 1st to July 8th Hitchcock Truckload Sale + July 1st to July 8th : Special Floor Sample Sale on all of our fabric and leather upholstery « July Ist to July 31st : Free Custom Table Pads with the purchase of any dining’ table and a minimum of four chairs - (Hitchcock sale not inclided) + July 1st to July 31st 3 SPECIAL NOTE: Special on floor model rugs i a #1 #2 #3 #4 #5
Significant historical Pennsylvania newspapers