12
CHALMERS HAVE
SPECIAL SERVICE
Trip Through Big Department
at. Detroit Reveals Effi
ciency and Speed
Probafcly more than 90 per cent, of
fell motor cars sold in this country
during the past two years, carried
with them in some form or other
the maker's guarantee of satisfactory
Service. The owner of a new car has
a perfect right to demand that co
operation from the manufacturer and
dealer which will insure perfect per
formance of his machine under all
normal conditions.
But all machinery has an age limit.
Xs T o piece of delicate mechanism ever
designed will withstand three or four
seasons' pounding over rough coun
try roads and ill-paved city streets
•without meeting accidents or the ne
cessity of replacements.
The owner's problem from that
time on is to secure such replace
ments with the minimum of delay and
inconvenience to himself. He is
willing to pay for the renewal of
parts, but naturally chafes at being
forced to do without his car for sev- |
eral weeks because of factory or
dealer red tape.
A trip through the finely organized
Service Department of the Chalmers
Motor Company, located at the big
Detroit plant, affords the experienced
motorist a new idea of the word
"service." Here is system in the "nth"
power. Occupying three entire floors
of one of the largest factory buildings,
and with a huge four-story structure
recently erected for its purposes, the
Chalmers Service Department is a
marvel of efficiency and completeness.
Starting his inspection trip on the
third floor of Factory Building No.
1, the visitor is first taken through
the offices of the>Service Manager and
his assistants. The man who presides
over the domain of Chalmers Service
is in reality at the head of a plant
within a plant. Over 100 employes
come under his direct jurisdiction,
and as he provides the estimates for
the big Service Manufacturing De-1
partment, his also include
a knowledge of production facilities. !
He forecasts the amount of extra'
parts to be manufactured for each!
new model, and decides as to the i
number of parts to be carried for j
older models.
Passing by for a moment the record
and stock inventory departments, the
visitor is next ushered into a huge
room containing a perfect labyrinth
of corridors. Electrically illuminated,
these corridors or aisles are lined
from floor to ceiling with racks and
bins, all filled to overflowing, and con
taining enough parts, seemingly, to
build a whole year's production.
Although between 250 and 500 or
ders for parts are received and
shipped daily from this department,
there is no rushing about or sem
blance of disorder in view. A trifck
rolls quietly up to one of the bins,
the stock man glances at a paper in
his hand, and the part is transferred
from bin to truck. He glides on to
his next stopping place and fills an
other order. By the time he has
I m 1
{ Integrity of Value I
Tourint . . s66j
c£i*yctib t7so In the Overland Big Four at Growth came as a reward of
SBSO and the Light Six at this service and with growth
$985, the luxurious and the came opportunity for further
j_°T .„ 0 practical are in proper balance service— revision of
H : : ssjj to produce lasting satisfac- values. "k
&S:: tion.
They exemplify the remarkable Today 3 immensity means ex-
Light Six* values made possible by our Penence, faahties and resour
tremendous production. ces ptus the public confidence
m rnlt" r • •J o 7*". *,. . which gives these things sfa
s*tgn s'jsj Size does not of itself constitute bility for yet greater service.
Toi^n'/. . tijjj greatness.
An industry is as great as its The Willys-Overland ideal of
WiUya-Knighu service to the public. ? el T ice is . integrity of value
vnym Tourint *„*. r, . • , - . - m the product throughout the
M rnurCouf . h6jo But size does usually constitute whole life of that product's
SSZ i'rfijo opportunity Jor service
EitM Tourint t'ffjo .JK
m case °f Overland, size rp, „ T .„ ~ . , .. A
originally was an indication J; Willys-Overland Motor
A u *rk ob Toledo °* foresight and courage. Cars which we have to show
Subject Z u Znv£Zit,ic, . you exemplify this ideal and
'.'Made in v. s. a." It constituted an opportunity to constitute the most compre
establish new values in motor hensive line of cars ever built
cars — this was a service. by any one producer. ,
1 The Overland-Harrisburg Co., Distributors ll
212 North Second Street T
| "- 850
SATURDAY EVENING,
reached the shipping department he
has perhaps taken care of a dozen
single orders. At this point the load
oft every hand-truck Is again in
spected by a corps of checkers as a
further precaution against mistakes
in shipment. After the checker has
placed his O. K. on each order it' is
ready for the shipping department.
Here a big squad of men work inces
santly, boxing the heavier parts for
express and freight, and sending out
the smaller ones by parcel post. Al
though the men In the shipping de
partment work but ten hours, their
facilities are so systematic that every
train leaving the city In the course c£
twenty-four • hours is reached by
Chalmers shipments. If a wire from
San Francisco reaches the factory
before 4 p. m. on any working day,
the part requested is shipped the
same night on the first train leaving
for the West.
Gazing down the, long rows of bins,
It is interesting to know that between
15,000 and 20,000 different parts, val
ued at Sl-,000,000 are kept on hand in
quantities at all times. The low
water mark on all parts is three
months' supply. In this way guess
work is eliminated to a great extent,
and the stock manager is not so apt
to find his bins filled with a tremen
dous over-supply of obsolete parts
which spells waste in money and
space. Blue prints for every part of
Chalmers model ever turned out are
kept on file in the drafting depart
ment. and as all are numbered, it is
a simple matter to order renewals at
short notice.
The shipping department Is a min
iature saw mill and carpenter shop.
The crates and boxes are cut and
nailed right there. There is one man
whose sole business is routing the
shipments. He carries the complete
railroad map of the United States in
his head and knows to the hour the
shortest route from Detroit to Keo
kuk or Hong Kong.
Contributing to the complex nature
of the work of replacing parts, is the
fact that due to wear, moving parts
such as pistons, timing gears, etc.,
must be kept in three or four different
sizes in order that they will fit cars
that have traveled 50,000 or 60,000
miles. The dealer forwards the in
side measurements of a cylinder and
the corresponding piston and piston
rings are forwarded. If there is too
much variance between the two,
special pistons and rings must be
manufactured to order.
Although iili parts manufactured
for the Service Department have been
carefully checked by the makers, the
Service Division takes no affidavit but
its own. A staff of competent inspec
tors puts the micrometer test to every
part entering the department, and not
until it has been officially accepted by
them, is it allowed to enter stock in
readiness for shipment to an owner.
When it is realized that there are
about 4,000 parts in the average mo
tor car, some idea of the amount of
work devolving on this department
can be had.
In order that manufacturing opera
tions connected with the Service De
partment shall not interfere with reg
ular production of Chalmers cars, a
big steel and concrete structure, 200
feet long by 60 feet wide and four
stories high, has just been completed
exclusively for Service use. In this
building, all parts for Chalmers mod
els of past years will be made. To
furnish the building with machinery,
the entire mechanical equipment of
a big Detroit machine shop was pur
chased, together with additional ma
chines, at an outlay of SIOO,OOO. An
entirely separate battery of drop
hammers has also been installed for
making forgings, to otA'iate the neces
sity for interrupting work in the reg
ular factory forge shop.
CHANDLER HAS
RAPID GROWTH
Business Estaldished Four
Years Ago and Now in Front
Rank Says Redmond
There is a remarkable difference in
the manner in which the public re
ceives motorcars. Some factories
that have been marketing their prod
ucts for fifteen or sixteen years or
more have had a hard and doubtful
battle to establish themselves as
quality builders. There may be
nothing at all that can be attributed
as the particular fault of the car, but
it has simply not made a hit, and ac
cording to Andrew Redmond that Is
what is necessary nowadays, unless
the car is exceptionally high priced
and intended only for fcn ultra ex
clusive clientele.
"The tremendous growth of the
Chandler Motor Car Company may be
cited _as an example of a car that,
finds immediate acceptance by the
public, adds to its prestige year by
year, never suffers an off year, and
quicHly establishes itself as a front
rank quality car," says Mr. Redmond.
"Four years ago this season the
Chandler was just announced. Three
years ago it was an infant in the in
dustry. Two years ago it was a very
much talked about car, and the de
mand could not be supplied. Last year
the Chandler established itself very
firmly, and to-day it occupies one of
the fofemost positions In the entire
industry.
"The claim that Chandler leader
ship is wholly due to legitimate rea
sons can be justified, not in a boastful
way, but as a simple statement of
fact which thousands of discriminat
ing motorists have determined. The
Chandler was the first high-grade six
cylinder car manufactured to sell for
less than $2,000. It was brought out
at a time when men in the trade and
out of tho trade considered it folly to
think of a high grade six being possi
ble for such a price. But the Chan
dler proved that this was possible,
and its users the world over have
been convinced that it is properly de
signed, gives all the power and flex
ibility of power that any motor can
give, that jt has all the desired life
and snap and go and in addition of
fers genuine economy in operation.
I "The motor is the dominant feature
of the Chandler car of course. Own
ers have named it the marvelous mo
tor, but the Chandler is not simply a
motor with a car built around it. The
complete harmony of every detail of
construction, the perfect unity of the
whole car impresses even a casual ob
server. The motor is mounted on a
splendid chassis and on this chassis
tho purchaser may have the choice of
an equally flne body in a number of
various flne types."
Tour saving of garage rent will
quickly pay for a Butler All-Steel Gar
age, 10x14 ft., $71.00 f. o. b. factory;
larger sizes; fireproof, large doors, win
dow ventilators, tool shelf; write tor
descriptive booklet. C. Frank Class,
Union Trust Bldg.—adv.
HARJRISBURG TELEGRAPH
Almost a Year Motoring
Withont Roof Over Head
A travel-stained but agile roadster
rolled briskly into LOB Angeles the
other day with a record that will*
doubtless warm the pride of its maker
and also arouse the envy of many a
motorist who is longing for various
reasons to go out-and do likewise.
The car bore Mr. and Mrs. Everett
L. Moore, of Newport, Vt., who an
nounced that they had just completed
a leisurely con3ucted jaunt of some
6,500 miles across the continent, dur
ing which they had not once spent a
night under a roof.
In October, 1916, Mr. Mooro bought
a Paige, but finding that in six weeks
or so the rigors of the New England
climate would make motoring dis
agreeable if not impossible for many
months, he determined that as
as convenient he would motor crway
from there to sections of the country
where the delights of the automobile
can be enjoyed the year around.
Consequently, in June, 1916, Mr.
and Mrs. Moore started out on their
long jaunt which was eventually to
take them to the southern sections of
the country and finally to the Pacific
coast. After camping for several
weeks at various places in the White
Mountains of New Hampshire they
started on their way westward.
Wherever a spot looked good to them
they stopped andvcamped until the
spirit moved them to go- on.
The most interesting experiences of
the trip were encountered in the
southwest and the travelers found a
great deal of pleasure in overcoming
the obstacles that were occasionally
presented. On the trip from Flagstaff
to the Grand Canyon it was necessary
in several places to ford streams
where the water came up to the bot
tom of the radiator. There was also
a great deal of mud to buck at times,
but in every instance, Mr. Moore re
ports, the Paige came through in fine
shape. A shovel and a Pull-U-Out
were the only equipment carried and
they were never used. No adjust
ments or repairs were required. Even
the heat caused no annoyance as the
water did not at any time boil in the
radiator.
Sturday Old Cadillacs
Still Doing Service
Hardly a week passes but the Cad
illac Motor Car Company is given the
opportunity to buy in one of its early
models. Ususally the writer ex
presses the belief that his car, built a
dozen years or more ago, must be
among the last of its race, and feels
•sure the company would like to have
it as a curio.
The first model of the Cadillac had
a one-cylinder engine, arrd hundreds
of these cars are running well to-day.
It is true that not all of them are
used to carry passengers, though not
long ago the company received a let
ter from a Minnesota farmer who was
still using one, after ten years of
service. It was a second hand car
when he bought it in 1905. Many of
these old cars have been turned into
delivery wafeons and are running as
faithfully as ever.
Other owners have written in that
they have dismounted the engines and
now use them to operate farm ma
chinery, or for developing power in
small manufacturing plants, machine
shops, etc. -
The cars offered to the company
may be olil. but .they have many
brothers and the 'most of them are
spry and'lively In spite of their age
and their long years of active service.
TRAFFIC LAW FOR
THOSE WHO WALK
Treasurer of Jackson Automo
bile Company Says Motorist
Not Only Offender
Howard A. Mathews, treasurer of
the Jackson Automobile Company, was
the guest, yesterday, of P. H. Kebbch,
factory representative in this district.
Observing the tendency of pedestrians
to take a long chance when crossing
Market street during tho busy hours
of the day, Mr. Mathews said the pe
destrian should be obliged to obey the
truffle laws for his own sake, as well
as, for the sake of the community as
a whole.
"In arguing against the modern pe
destrian obeying the traffic laws, some
lawyers and others base their objec
tions on two .arguments, which, in
their turn, are based,on prehistoric
traffic conditions, dating, iii fact, from
the tlipe when traffic moved at the
pace of the ox cart, and when the
world had no great cities, with their
congested traffic, as <fe have to-day,"
says Mr. Mathews.
"These arguments are, first that the
pedestrian has as much right to the
road as the automobile, and, second,
that it is the pedestrian who must be
protected from the automobile and not
the automobile from the pedestrian,
"Note the narrowness of this alleged
reasoning. Note, also, how out of tifne
it is with the times. The argument
that the pedestrian can d 5 no great
harm to the automobile is based upon
the ancient regard for the sacredness
of property, and dates from the hoary
times when it was thought of more im
portance to protect the property of a
man than to protect the man. Our
laws in general have become more
and more humanitarian, because of the
cry that the man, and not the mater
ial, senseless property of man, should
receive the first benefit of tho law's
protection. But this humanitarian logic
hsis not been applied to our traffic
Taws. The pedestrian Is not required
to obey laws designed to protect him,
and thus such laws lose more than half
theiq force."
"The pedestrian has as much right
to the road as the automobile con
tains a grain of truth that makes its
falsity the more difficult to expose. Of
course, the pedestrian hasn't as much
right in the road as the vehicle. He
may deserve the same right to a road
as has an automobile, and he may be
accorded such right by law, but he
hasn't got it. One doesn't see pedes
trians in our cities walking on the road
Chrin/bnerica i
I - ' I 'HIS new Stratford "SiX'si M is ]||j
p not only "The Most Beautiful ! Ml
Car in America," but it is also ttl
the last word in seven'passenger SHI if
elegance and luxury. *
I We want you to sense the power |s|
of the new motor, the velvety ease jffi
J of riding, the roominess of the car,
||| I the perfection of every detail of j|||
HE furnishing and equipment Iffl
We want you to see that in the |Sc
|H seven'passenger Stratford we have, ffl
gag realized the fullest measure of |||
M Paige Character, Paige Stamina ®
ffS I and Paige Beauty. ffjw
v Stratford "Six-fi" 7-passenger - $1495 f. o. b. Detroit 1
|l§t| Fairfield "Six-46" 7-passenger - $1375 f. o. b. Detroit | |m|
W Lmwood "Six' 39" 5-passenger -$1175 f. o. b. Detroit | VmJ
SSnS; Brooldands "Sumi* 4-passenger - $1695 f- °- b. Detroit |
teSi;
Wawv Limousine "Six-51" 7-passenger - $2750 f. o. b. Detroit
iHwRv I Sedan "Six-51" 7-passenger - - SI3OO f. ab. Detroit IW|
mM I Town Car "Six-51" 7-passenger - $2750 f. ab. Detroit MM
||ft| I Paige-Detroit Motor Car Company I |sr|
I ® I Detroit, Michigan
m E. L. COWDEN I
MUM DISTRIBUTOR fjJfJ
W 108 MARKET ST. HARRISBURG, PA. jffif
R. J. CHURCH, Salt* Manager, BOTH PKONEKI
. MARCH 10, 1917.
In preference to walking on the side
walk provided" for htm. He may have
the right but the. right Isn't accorded
him and the pedestrian doesn't want
to take it. It is only on the country
roads, where ho sidewalk Is provided,
that the pedestrian takes to the road,
but he will always walk a footpath by
choice."
"Yet when the pedestrian is on the
road, going one sidewalk to
another, he is not required to observe
the laws that were designed primarily
for his own protection. Over him, the
traffic officer has no control. He may
disregard all signals and dash across
the street in front of a dozen oncom
ing automobiles jand the traffic officer
can raise no objection, as long as the
pedestrian isn't Injured. If he is In
jured the man is taken to the hospital
and the motorist is taken to jail. And
the pedestrian can sue the motorist
in civil court to boot and as like as
not be awarded a damage clatm by a
jury, for such are the uncertainties
of the law. The more one considers the
problem, the more must one become
convinced of the need of a traffic law
for the pedestrian' as well as tho
motorist."
AUTO STORAGE—
First class, fireproof garage,
open day and night Rates
reasonable.
Auto Trans. Garage
--the efficiency car
mofe miles—
i less gasoline
more comfort —
less weight^—
IE". W. Shank
1 107 MARKET ST.
MRS. BARAH HERTZIiER BVRIED
Mechanicsburg, Pa., March 10.
Funeral services were held this after
noon for Mrs. Sarah Ann Hertzler,
who died at the home of her son, John
Hertzler in Silver Spring township, on
Wednesday, of pneumonia. She was
aged 84 years and was a member of
the Presbyterian Church at Hoges
town. The Rev. T. J. Ferguson, of
Silver Spring, conducted the service.
Burial was made In the Stone Church
graveyard.
I Spring Used
j Car Bargains !
f ' 1
| TAKEN IN EXCHANGE !
FOR 1917 VELIES
| One 1914 Reo Touring Car. j
{ One 1915 Oakling Touring ;
• Car, 6 cyl. |
i* We sell reasonable to |
make room for new cars.
j Velie- j
| Harrisburg Co. |
? H. F. Willoughby |
6th and Herr Sts. I
Bell 271 J.
I I
lnn m II I|| i IHHII mil ininil
I
5-Passenger Touring SG9S
i 3-Passenger Clover Leaf Road
ster $605
Ensminger Motor Co.
THIRD AND CUMBERLAND STS.
Bell Phone 3515