A2B-Lancaster Farming, Saturday, December 7, 2002 Penn State Cooperative Extension Capitol Region Dairy Team LABOR MANAGEMENT Philip E. Wagner Extension Agent Dairy Franklin Countv Many dairy farm businesses have labor needs beyond those supplied by the owner/operator. This labor may be provided by family members, nonfamily em ployees. or a combination of the two. Workers differ in their capabi lities, work habits, attitudes, per sonalia traits, ambitions, and willingness to accept responsibil ities. For these reasons, labor management is a difficult and often neglected job. However, workers both fam ily and nonfamily want and re spect a good boss. He can make their work easier, more produc tive, and more rewarding. A good boss creates a wholesome atti tude, a desire to work, and a pleasant but businesslike rela tionship between himself and his employees. The purpose of this article is to suggest ways of making hired labor a more profitable invest ment in your farm business. • Hire capable, dependable help. The dairy farm business re quires people with skill, intelli gence, dependability, and willing ness to work. To get reliable help, farmers must compete with other employers in the community. Usually, farmers pay lower cash wages than industry, but make up some of the difference by pro viding housing, farm-produced food, job security, and pleasant working conditions. Usually, hiring the lowest cost help does not result in the lowest labor cost per unit produced. It is better to hire help in which you have confidence, and through good management make the worker productive and profitable. • Tell and show workers what to do. Failure to properly instruct an employee is a frequent cause of misunderstanding and often wastes time and materials. Don’t assume that a worker knows how to do a job be sure. Time spent explaining job assign ments means more work accom plished, better quality work, and greater satisfaction for both worker and farm operator. Recognize that each worker is different. Some are more skilled at certain jobs than others. Some understand and follow instruc tions better than others. A good manager explains, and, if necessary, shows workers how jobs are to be done. • Supervise the work. A good manager helps the worker devel op good work habits and meth ods. He tells workers if the job is not being done satisfactorily, what is wrong with it, and how to correct the mistake. He should also praise workers for a job well done. A pat on the back will im prove the worker’s attitude and performance. . Philip E. Wagner Supervision must start when the work starts. Don’t waste time by permitting a worker to contin ue to do unacceptable work. Careful supervision enables you to develop a competent work force. • Schedule your farm work. Make weekly and daily work schedules. List the jobs to be done. Tell workers about your plans. If the schedule calls for overtime work, let them know ahead of time. If a worker must have time off, it should be worked into the schedule. Im press workers with the impor tance of getting critical jobs done on time. Make a list of “odd jobs.” It will help keep workers produc tive during periods when planned work is delayed or between job assignments. Posting a work schedule and a list of odd jobs is a good idea. If forces you to plan ahead, and it gives workers an idea of what is expected of them. • Have an understanding about working conditions. Have a clear understanding about work ing hours, including starting time, quitting time, time for meals, amount of and rate of pay for overtime, days off, and vaca tion time. Be sure the wage rate, the pay day, and any withholdings from the pay are understood at the time the worker is hired. Have a well-understood policy and en force it, but make it flexible enough to fit individual situa tions. • Set an example for your em ployees. Workers tend to adapt the habits of their boss. You can expect your employees to have good personal habits and work habits if you set a good example. Workers resent having all the undesirable jobs to do. They may get careless and lazy if left to woik alone for long periods of time. They need supervision, but also they want some responsibil ity and a word of praise for the success of the farm business. • Create a feeling of pride in Md., Pa. Youth Receive Honorable Mention At National D' ’ B I LOUISVILLE, Ky. Youth teams from Maryland and Penn sylvania tied for fifth place over all and gained honorable mention in the 4-H Invitational Dairy Bowl Competition conducted here Nov. 8 and 9 during the North American International Livestock Exposition. Virginia had the top team, with teams from New York, Illi nois, and Minnesota placing sec ond through fourth. Maryland quizzers were Christopher England, Frederick County; Amanda Greene, How ard County; Joseph Stowe, Cecil County; and Tracy Webb, Har ford County. April Hall of the University of Maryland Coopera tive extension was their coach. The Pennsylvania team consis ted of Lebanon Countians Brad Hoover, Daryl Maulfair, Jared Zimmerman, and Hannah Bom gardner. Twenty-one teams from across the nation participated in the quiz bowl, which tested the 4-H'ers dairy knowledge in a for mat similar to the game-show “It’s Academic”. National Dairy Shrine Seeks Applicants COLUMBUS, Ohio Nation al Dairy Shrine has simplified and shortened its application for the Progressive Dairy Producer (PDA) Award, according to Dr. Chris Woelfel, chairman of the PDA committee. This revised and shortened ap plication was developed to in crease contest participation. The award was started three years ago to recognize and re ward outstanding young dairy producers (21-45 years old) who LOL Commends PMMB’s Pooling Regulation CARLISLE (Cumberland Co.) After four years of advocating support for a more fairly distrib uted Pennsylvania over-order premium system, Land O’Lakes, Inc., commends the Pennsylvania Milk Marketing Board for issuing a new pooling regulation. If ap proved, the regulation released Nov. 18 would pool 45 percent of the over-order premium dollars collected on all Class I milk pro duced, processed and sold in the state among all Pennsylvania dairy producers. “When the over-order premi um was established in 1988, it was intended to alleviate some of the economic burden that pro ducers face in times of low milk prices, adverse weather condi tions and poor market condi tions,” said Dennis Schad, Land O’Lakes director of Mid-Atlantic the work. Good quality livestock and well-kept buildings and grounds give workers a sense of pride and personal satisfaction. Workers want modern ma chinery that is in good working order. Old, worn equipment means harder work and longer hours. Labor-saving equipment enables the owner to increase labor productivity and attract competent help. Pay adequate wages. Low wages are frequently given as the reason a worker changes jobs. But behind many wage disputes is dissatisfaction with other • » • supervise, reward. 3. Be firm, fair, and consistent in dealing with all employees. 4. Praise a job well done. 5. Reprimand if work is not up to standard. Make criticisms con structively. 6. Set an example for your • Be a good boss. In summary, workers, and apply the Golden . • • < •hev&are some characteristics of*a - Aide in manaeinemeoßle. Maryland dairy quiz bowl team members who tied for fifth at the National 4-H Dairy Bowl competition are, from left, Amanda Greene; Joseph Stowe; April Hail, coach; Tracy Webb, and Christopher England. have introduced and applied ef fective management and business practices to help achieve a more profitable dairy business. An anonymous selection committee will pick three winners in the fol lowing herd size categories: small herd, ISO milking cows or less; mid-size herds, 151-500 milking cows; or large herd, 501 milking cows or more. The winner in each size catego ry will receive an educational travel award to use out of state in marketing and regulatory affairs. The board never intended the premium to benefit only a small group of producers, those ship ping to Class I markets in Penn sylvania. Land O’Lakes and other or ganizations representing dairy producers in the state called for the PMMB to issue a pooling reg ulation so more farmers in the state would benefit from the pre mium dollars. The initial regula tion was drafted in the spring of 2001. After 18 months of Land O’Lakes members writing, calling and visiting with PMMB board members and state legislators in support of pooling, the final regu lation's release is a victory for the farmer-owned cooperative. “Land O’Lakes supports this new pooling regulation, even though it pools the premium at a • Provide satisfactory housing. When housing is furnished it should enable the worker’s family to live comfortably and with dig nity. Frequent complaints by the spouse and family of the employ ee about unsatisfactory living conditions destroy morale and job satisfaction, causing the em ployee to seek more desirable liv ing and working conditions. It should be understood at the time of employment that the worker is responsible for keeping the home and grounds clean and respecta ble. the value of $2,000 ($1,500 at time of the trip and $5OO when the evaluation form is submitted after the trip). For additional information and/or application, visit the Web site, www.dairyshrine.org. It will be necessary for you to use Acro bat Reader to download an appli cation. If this isn’t possible for you, contact National Dairy Shrine at (614) 878-5333 or e mail shrine@cobaselect. com. Deadline for applicants is March 15. lower percentage than we re quested, because our members need those pooled premium dol lars now more than ever,” said Schad, adding that Land O'Lakes represents more than 2,000 dairy producers in Pennsylvania. “With the current drought situa tion and low milk prices, this reg ulation will enable the over-order premium to do what it was origi nally intended to do ease the financial burden that all Pennsyl vania producers face.” The final regulation has been sent to the state House and Sen ate Ag Committees. The commit tees will have 20 days in session to approve the regulation. Then it will be sent to the Independent Regulatory Review Commission and, finally, to the Attorney Gen eral’s office for approval. Imple mentation is expected sometime between March and May 2003. good boss. Check yourself what kind of a boss are you? 1. Make the work rules clear and positive. Be sure workers un derstand them. Enforce the rules fairly on all workers, family members included. 2. Teach workers tell, show,