A34-Lmctttw Farming, Saturday, FabniaV 1,1992 Listen To (Continued from Pag* Al) different apple varieties are readily available for the customer at the store. The -store also stocks free apple cider and other items for taste testing. TYax stressed the importance of keeping up the farm image and making additions to the farm. Also, the farm holds seasonal festi vals and touts. Developing market Developing a successful farm market involves many years of hard work, according to Joe Suite, Suite’s Orchards, Harrisburg. The farm market operates about 275 acres with 13 different kinds of fruit and 30-35 varieties of vegetables. The key is to “start the season early,” said Suite. Customers like to see the large displays and con tainers filled full. He emphasized the importance of giving the cus tomers a good measure and to pick fruit which is firm, not green or soft, and ripens in a day or so. Suite’s Orchards also grow about 54 acre of flowers. However, the business grows no speciality crops, because those crops are hard to sell. “Only a few people want them, and the rest go to waste,’’ said Suite. According to Suite, good cold storage is necessary as well as the importance of good daily records. Mnpr.iil At the vegetable program entitled “Making Big Bucks,” more tlpm 400 attended a panel on successes and failures in retail markets. From left to right, Lynn Moore- Arms, Laniland Farms, Md.; Bob Trax, Trax Farms; Bob Best, Best Farms, Inc., Hack ettstown, N J.; Joe Strite, Strite’s Orchards, Harrisburg; and Jeff Patton, extension marketing agent, moderator of the panel. Photo by Andy Andrew*. Customer 100 percent retail Bob Best, of Best Farms, Inc., Hackettstown, NJ. grows about 60 acresl of fruits and vegetables. The farm market is 100 percent retail, and they recently built a 9,400 square foot facility. “We grow our own to ensure our own quality,’’ he said. He emphasized the importance of developing trust with the custom er. “Take time to talk to the cus tomer,” Best said. “They will come back if you !are willing to give them honest answers.” Best Farms offers more variety than the supermarket at prices that are at market levels. They also do quite a bit of advertising, he said, which provides an excellent return. “The greenhouse business has been a tremendous asset to us,” he said. “Every year we generate a larger and huger dollar volume.” The farm grows its own apples and freezes cider to sell during the off-season months. They also have a bakery, “which smells great and makes the store smell great it’s a tremendous magnet to the cus tomer.” They offer a special apple cider donut with six different top pings, a very popular item. For special occasions, they also pro vide apples in a basket with a bow on them. The fruit basket market is a very good deal, he said. Best emphasized the importance of providing a lot of room for the .i Tuesday mot. igat Pennsylvania Vegetable Conference show, a panel explored grower experiences with frost control techniques. Left to right, Allan Baugher, who spoke about helicopter use; Milton Knouse, who spoke about wind machines; Ed Burner, Rutgers University, who spoke about chemicals to delay bloom; William Kleiner, Penn State, moderator; and Jim Erb, who spoke about over* tree sprinkling. customer in the store. Keep the aisles wide and have a lot of dis plays. “The more time the con sumer spends looking around, the more they’ll buy,” he said. “You have to have specials. It's a way to move out the excess,” he said. Although the recession has hit several farm markets hard; cus tomers continue to purchase qual ity fruit, vegetables, and green house items, according to Best. Driving distance Lynn Moore-Arms, Larriland Farms. Maryland, operates a farm market and off-farm retail market They maintain about 250 acres and Dale Frank, center, and Steve Hershey, light, Elizabeth town, were awarded first place In Class 1 machine harvest (60 or more acres) on Tuesday at the Pennsylvania 1991 Tomato Growing Contest award banquet at the Vegetable Conference In Hershey. Furman Foods, represented by James F. Kohl, vice president, left, sponsored the award. are open six months out of the fields. “This makes the customer year. Although they are south of comfortable and provides better Baltimore, they are located within security for the business,” she driving distance of the large popu- said. ladon bases of Baltimore and The checkout counter and other Washington. tables are on wheels, which makes Moore-Arms stressed the them easier to move and position, importance of locating the facility ‘ ‘They layout is also a big factor as where people have access to it to whether it’s a success and Also, setting up “branch markets” whether it draws repeat business,” may help those who live and work she said, too far away from the central Quality is paramount, according facility. to Moore-Arms. “And the best For those operating pick-your- thing to do is to spend time in the own facilities, it is important to field listening to what the custom make them easily accessible. The ers want They will tell you,” she design should make it easy for the said. customer to drive in, pick the fruit. The conference also included pay for it, and leave. Also, the veg- the regular meetings of the Pen etable and fruit crops should be nsylvania Vegetable Growers close by. Association and the 133rd annual Moore-Arms also said the busi- meeting of the State Horticultural ness uses checkout counters in the (turn | D p« B , ms)