Ask Massey quality contn
Machinery manufacturers share a common
problem Product defects cost the custom
er tune and aggravation, and they cost
us money
That's why Massey-Ferguson has been
putting more and more teeth into our
quality control programs and systems In
fact, quality control is the Number One
manufactunng pnonty m every MF factory
around the world
Controlling
quality takes
a fine-tooth comb.
Sure, we have numerous inspection
checkpoints more than ever before The
checklists are unbelievably detailed And,
we even have special inspectors who
inspect what otner inspectors inspected
If you were to take a walk around some
of our assembly lines, here are a few
things you might see
A hydraulic system is searched with black light
that makes any leak " fluoresce" like a Ivacon
A Multi-Power 24-speed transmission is pulled
from production at random, put on a test stand
under extreme conditions and run to failure
no matter how long it takes The data from this
routine quality control lest is fed Ixuk into out
ongoing product improvement program
A tractor cab air conditioner is being tested, not
just mtb a hand in front of a blouvi, but with
How do you get
a tractor or a combine
through a
fine-tooth comb?
a freon pressure check We want to be sure
you’re cool enough on a hot day in the field
A combine gets probed with a vibration monitor
plus a unique vibration spectrum analyzer If a
vibration problem exists, it is identified and
corrected on the spot
Machines are chosen at random for torque
testing in which every single nut and bolt is
checked for tightness
Out on a test track, a big combine is being put
through its paces Every single Massey combine
gets this kind of uvrkout before it is shipped
These are just a few of the hundreds of
ways we scrutinize every Massey machine
before it goes out the door
Our objective: get It
right the first time.
Meeting this objective requires more
than just putting teeth in quality control It
takes close coordination between engineer
ing and manufactunng It takes energetic
developmental testing and evaluation pro
grams And, it means you take feedback
from the field senously
We do all this to keep you, our cus
tomer, happy But we have a selfish
reason, too A mistake, even when it's
caught on line, costs MF at least three
times the ongmal pnce to fix If it ever
gets out to you, we figure it costs us at
least ten times as much
Lancaster Farming, Saturday. k\
rn
The good news is...
this program works.
One indicator is the quality index we
have established for our products an
in-factory sconng system Our best selling
tractor line has improved its rating 20
percent in the last two years, and it was
very good to begin with 1
Perhaps more important are the figures
on repairs per unit warranty claims
They've been cut in half m the last five
years, and the trend continues down 1
Even so, it is possible for something to
slip through our fine-tooth comb. But,
there's stiU your MF dealer's eagle-eyed
pre-delivery check That's why we are able
to offer the finest new product warranty in
the farm equipment business
So, do a favor for us and for yourself
Take your personal fane-tooth comb to
your Massey dealer and go over an MF
tractor, combine or implement
You'll like what you see
MF=
Massey Ferguson
Non; more than ever,
Massey makes sense.